Capital Logistics LLC
By providing your mobile number and opting in, you consent to receive SMS messages from Capital Logistics LLC for notifications, updates, alerts, quotes, dispatch communication, load information, and account-related messages. Message frequency may vary but will not exceed 3–5 messages per day unless triggered by a notification event. Message and data rates may apply. Reply HELP for help. Reply STOP to opt out at any time.
We will never share your mobile number or SMS information with third parties or affiliates for marketing or promotional purposes at any time. Your information is stored securely and used only for communication related to your inquiries, shipments, or account activity with Capital Logistics LLC.
1. Types of SMS Messages You May Receive
You may receive messages relating to:
- Quotes & rate confirmations
- Dispatch updates
- Load notifications
- Delivery status updates
- Account or billing notices
- Customer service communication
- Verification or authentication messages
These messages are strictly informational and service-related.
2. Opt-In Methods
You may provide consent to receive SMS messages through any of the following approved methods:
A. Webform Consent
Checking the optional SMS consent checkbox located near any webform that collects your phone number.
B. Verbal Consent
Providing your mobile number and verbally agreeing to receive SMS communication during a recorded call where the full disclosure is read.
C. Paper Form Consent
Signing a physical intake form on company letterhead that includes the SMS disclosure.
D. Keyword-Based Consent
Texting a designated keyword (such as START) to our SMS number.
Important:
- Providing a phone number is optional.
- The SMS consent checkbox is optional and cannot be pre-checked.
- Forced consent is prohibited by the FCC.
3. Opt-Out Instructions
You may cancel SMS communications at any time by replying:
- STOP — immediately unsubscribes you
- HELP — provides assistance and support information
After opting out, you will receive a confirmation message.
4. Message Delivery Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Delivery may vary depending on your mobile carrier, bandwidth, and network conditions.
5. Data & Privacy Protection
Capital Logistics LLC adheres to strict data protection standards.
- We do not sell, share, or transfer your mobile information to any third parties or affiliates for marketing or promotional purposes.
- Your mobile data is stored securely within our communications system.
- SMS information is used solely for operational, account, or service-related communication.
6. User Responsibilities
By providing your phone number, you confirm:
- You are the lawful owner of the number
- You will notify Capital Logistics LLC if your number changes
- You will not provide a number that does not belong to you
7. Links to Required Policies
Per carrier requirements, full policy documents are available below:
- Privacy Policy: https://capitallogisticsllc.com/privacy-policy/
- Terms & Conditions: https://capitallogisticsllc.com/sms-terms/
Please review these documents carefully for additional information regarding data handling and user rights.
8. Contact Information
For any questions regarding this SMS policy, please contact:
Capital Logistics LLC
info@cap-log.us
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Capital Logistics LLC
1 Greenwich Office Park, Suite 175
Greenwich, CT 06831
1-888-210-3646
